Privacy Policy at MCW Bangladesh

It is important for the company that the conditions on the site are safe and comfortable. For this purpose, MCW Bangladesh may need users’ private details. The organization strives to ensure that relationships with players are transparent and trusting. That is why the company does not hide the purposes and methods of collecting and analyzing personal data. Since MCW Bangladesh is operated by Aurora Holdings N.V., which has an official registration number 10692 and a license from the Government of Curacao, this indicates that the privacy policy is issued by a legal company.

This agreement outlines the basic reasons and methods for obtaining confidential details, the rights and responsibilities of users, and the company’s responsibilities. Any person who wants to create a profile on MCW Bangladesh must review the policy articles and confirm their agreement with them. Otherwise, the user will not be able to access the site.

Since gambling and data protection laws are flexible, the organization has the right to make additions and changes to the document from time to time. If this significantly impacts players’ time on site, then staff will notify them in advance via email. However, the company’s management recommends that users periodically visit the corresponding section on the site to stay informed.

Data types

Depending on what actions the player performs on the site, MCW Bangladesh receives and analyzes certain private details:

• Identification data. To access the site, a person must create a profile and provide full name, email address, mobile number, residential address, date of birth, and identity documents;
• Transaction details. To make a deposit and withdraw money, the company will need to find out details about the payment method, and transaction history, as well as receive a bank statement or a paid utility bill;
• Correspondence. When a player contacts customer support or leaves comments on the site, the organization may receive and store records of correspondence and telephone calls;
• Traffic analysis. While visiting the site and staying on it, MCW learns information about the IP address, device type and operating system, browser settings, time and date of access, session duration, and language preferences.

Methods of application

MCW Bangladesh will use players’ details for lawful purposes and for the benefit of users:

• Providing complete and hassle-free access to the site;
• Processing and managing player requests;
• Monitoring the operation of the site and improving its activities;
• Development, testing, and implementation of new services;
• Minimizing the risks of fraud, terrorist financing, and money laundering;
• Development of a marketing strategy taking into account the experience and preferences of users.

User rights

To improve the user experience, the company provides several features to players:

• The right to correct private details. If the user believes that the organization is storing incorrect information or it is out of date, then they have the right to make additions or changes;
• The right to request a copy of personal data. Through customer support, the player can request a copy of the information held by MCW Bangladesh;
• Ask to remove some private details if this does not contradict the goals of the policy;
• Opt out of marketing communications.

Disclosure

In some cases, MCW Bangladesh has the right to transfer confidential details to third parties:

• To comply with legal or statutory obligations;
• To provide additional services to players through suppliers and partners;
• To protect the integrity and security of the site;
• To prevent gambling addiction;
• To protect the rights of other users and company employees.

In this case, the organization guarantees that the transfer of private data will be carried out taking into account all security standards. In addition, the parties sign a confidentiality agreement.